LOCATION

General terms and conditions

  • The shuttle service will only be available for guests of our hotel, who land or have a flight reservation.
  • Children, of any age, occupy a seat and must request their shuttle ticket.
  • In order to access the shuttle, you must show your confirmation to the driver.
  • You must arrive at the meeting point 10 minutes before the shuttle departure time to check your ticket and store your luggage.
  • Only 1 suitcase per person will be accepted in the luggage compartment, plus 1 handbag or bag that must be carried on the seat itself.
  • Neither the hotel nor the transport company can be held responsible for the possible loss or theft of your belongings.
  • The transfer may be subject to delays due to traffic beyond our control.
  • If you do not find availability at a certain time, it is because the bus is already full.
  • If you need to cancel your reservation, you can do it through the link that you will receive in your e-mail, as long as it is at least 24 hours in advance.
  • Unfortunately, our bus does not have a platform for people with reduced mobility.

Refunds

  • If you cancel your booking at least 24h in advance, you will receive a full refund, which will be issued after 5 to 8 working days.

Directions to the Shuttle stop
Airport Madrid Barajas

We will be at the BUS HOTEL  parking, both in arrivals and departures.

Hotel – Airport Terminal 1 Terminal 2 Terminal 4

The Bus Shared Shuttle stops, outside the hotel, at the vehicle exit located between the Holiday Inn Express and Zleep hotels:

Find us in ARRIVALS :

On the ground floor, please go to the exit door nº13 with a “Left luggage” sign.

Once outside the terminal, turn right and cross the crosswalk in front of the EMT bus stops. Identify the “Consignas” sign again.

Once you have crossed, look for the yellow “Bus Hotel” bus stop in front of the “Consignas” office.

At this point you will find the bus with Grand Class signage that will take you to our hotel.

Instructions for finding us will depend on the time of your reservation:

05:45 / 06:30 / 07:20 / 08:20 21:00 / 22:00 / 23:00

Find us in DEPARTURES:

From the baggage claim point, follow the signs until you exit the terminal on the upper level  DEPARTURES. Once outside the terminal, look for the BUS HOTEL  stop and wait for the Grand Class bus with our logo.

Find us in ARRIVALS :

Locate the exit sign to the express parking and go outside the terminal. Once outside, cross the crosswalk and follow the “Parada Bus EMT Hoteles Agencia” sign on the right.

From the baggage claim point, inside the terminal, continue following the “Bus Connecting” sign, located on your left.

At this point you will find the bus with Grand Class signage that will take you to our hotel.

Instructions for finding us will depend on the time of your reservation:

05:45 / 06:30 / 07:20 / 08:20 21:00 / 22:00 / 23:00

Find us in DEPARTURES:

From the baggage claim point, follow the signs until you exit the terminal on the upper level  DEPARTURES. Once outside the terminal, look for the BUS HOTEL  stop and wait for the Grand Class bus with our logo.

Find us in ARRIVALS :

From the baggage claim point, follow the instructions to “Hotel Transit Bus”.

Exit the airport terminal and cross the crosswalk in front of you.

Turn left and proceed to the “Bus Hotel” stop at the end of the route.

At this point you will find the bus with Grand Class signage that will take you to our hotel.