LEGAL DISCLAIMER

General terms and conditions

  • The shuttle service will only be available for guests of our hotel, who land or have a flight reservation.
  • Children, of any age, occupy a seat and must request their shuttle ticket.
  • In order to access the shuttle, you must show your confirmation to the driver.
  • You must arrive at the meeting point 10 minutes before the shuttle departure time to check your ticket and store your luggage.
  • Only 1 suitcase per person will be accepted in the luggage compartment, plus 1 handbag or bag that must be carried on the seat itself.
  • Neither the hotel nor the transport company can be held responsible for the possible loss or theft of your belongings.
  • The transfer may be subject to delays due to traffic beyond our control.
  • If you do not find availability at a certain time, it is because the bus is already full.
  • If you need to cancel your reservation, you can do it through the link that you will receive in your e-mail, as long as it is at least 24 hours in advance.
  • Unfortunately, our bus does not have a platform for people with reduced mobility.

Refunds

  • If you cancel your booking at least 24h in advance, you will receive a full refund, which will be issued after 5 to 8 working days.

INFORMATION ABOUT OUR HOTEL

  •     Name: Ibis Budget Madrid – Airport
  •     CIF: A-88432497
  •     Address: Provisional Iveco-Pegaso Tres, 27, 28022, Madrid, España.
  •     E- mail:  ibis@shuttleairportservice.com

TERMS AND CONDITIONS OF USE

By accessing and using our website, you agree to comply with the terms and conditions of use set out in this legal notice.

INTELLECTUAL PROPERTY

All intellectual property rights in the content of this website are owned by ORION PREMIER SL or used with permission of their owners.

BOOKING PROCESS

Details of the booking process, payment, and refunds are specified on our terms and conditions.

PRIVACY POLICY

Please see our privacy policy for details of how we handle users’ personal information.

COOKIE POLICY

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APPLICABLE LAW

This website is governed by the laws of Madrid, Spain. Any legal dispute shall be subject to the jurisdiction of the courts of Madrid, Spain.

RIGHT OF WITHDRAWAL

Customers have the right to withdraw from the shuttle booking, provided that at least 24 hours notice is given. Please see our   terms and conditions for further details.