General terms and conditions

  • The shuttle service will only be available for guests of our hotel, who land or have a flight reservation.
  • For bookings of more than 8 people, it is necessary to check with reception for the availability of a private shuttle.
  • In order to access the shuttle, you must show your confirmation to the driver.
  • You must arrive at the meeting point 10 minutes before the shuttle departure time to check your ticket and store your luggage.
  • Only 1 suitcase per person will be accepted in the luggage compartment, plus 1 handbag or bag that must be carried on the seat itself.
  • Neither the hotel nor the transport company can be held responsible for the possible loss or theft of your belongings.
  • The transfer may be subject to delays due to traffic beyond our control.
  • If there is no availability, please contact us and we will try to provide you with an alternative service.
  • If you need to cancel your booking you may do so, as long as it is at least 24h in advance.


  • If you cancel your booking at least 24h in advance, you will receive a full refund, which will be issued after 5 to 8 working days.